Our Work
Below are selected engagements we can responsibly unclassify — representing only a part of our work with governments, critical institutions, and enterprise partners.
* Cover images are for illustration purposes only
Threat Intelligence and Incident Response
Period: 2024–2025
Market: Western Balkans
Delivery and deployment of an advanced Cyber Threat Intelligence (CTI) platform for a National CERT and its constituent organizations. Sigmoid supported the client through every stage of implementation — including onboarding, technical training, and integration of the CTI platform into existing cybersecurity infrastructure such as SIEMs and Vulnerability Management systems. The result: a scalable, intelligence-driven foundation for nationwide incident response and threat detection.
Certified Training for Cyber Security Professionals
Period: 2025–Ongoing
Market: Western Balkans
Design and delivery of a certified cybersecurity training program based on globally recognized industry standards. Courses are conducted by certified instructors, combining vendor coursework and hands-on labs delivered via Sigmoid's internal Learning Management System (LMS). The program strengthens regional cyber defense capabilities by upskilling national-level experts in both technical and procedural aspects of cybersecurity.
Implementation of an Internal System for Defense Sector
Period: 2025–2025
Market: Western Balkans
Development and deployment of an internal training and human resources management system for a defense-sector organization with more than 5,000 personnel. The platform automates workforce planning, skill tracking, and certification management, ensuring full compliance with defense readiness standards and secure role-based access controls.
Cyber Range & National Cyber Drill
Period: 2022
Market: Western Balkans
Design and implementation of a custom Cyber Range platform integrating virtualization environments, Capture-the-Flag drills, and competitive leaderboards. The cyber drill was attended by multiple public institutions and critical infrastructure organizations, strengthening the country's national incident response capabilities. The range features Kali Linux-based virtual labs, simulated attack scenarios, and team competitions to improve readiness across sectors.
National Blood Donation System
Period: 2025
Market: Western Balkans
End-to-end development of a web and mobile solution for coordinating blood donations across national transfusion centers. The system streamlines donor registration, appointment scheduling, and real-time data synchronization across centers. Scope includes data assessment, system integration, and analytics for national health reporting — supporting life-saving efficiency and transparency in healthcare services.
National MOOC Implementation
Period: 2025
Market: Baltics
Design and deployment of a Massive Open Online Course (MOOC) platform supporting national-scale digital education. Scope included full Learning Management System implementation, interactive content creation, and infrastructure maintenance. The platform integrates SCORM-based materials, multilingual support, and accessibility features — empowering inclusive, scalable digital learning.
Artificial Intelligence in the Government Sector
Period: 2022
Market: Baltics
Development of AI-driven services within a national e-government portal as part of the Bürokratt initiative — one of Europe's largest implementations of artificial intelligence in public administration. Sigmoid contributed to the creation of intelligent service assistants and automated citizen-service interactions, setting a benchmark for AI in digital governance.
Implementation of Open Source SOC/CERT
Period: 2022–2024
Market: Western Balkans
Design and deployment of an open-source SOC/CERT infrastructure based on ENISA guidelines. Implemented key technologies including Wazuh / ElasticSearch, ElastAlert, TheHive / Cortex, and IntelMQ for real-time event correlation, alerting, and automation. The project established a foundation for a national-level cyber incident management capability.
Implementation of Open Source SOC/CERT – Phase 2
Period: 2024–Ongoing
Market: Western Balkans
Continuation of SOC/CERT implementation focusing on development of a Constituent Management System and integration with multiple analytics and incident-handling platforms. Enhanced automation, data visualization, and incident filing workflows for improved operational efficiency and situational awareness.
Cyber Security Training
Period: 2024
Market: Western Balkans
Development and delivery of interactive SCORM-based cybersecurity trainings as part of a national awareness initiative. Trainings hosted on an LMS previously developed by Sigmoid, ensuring consistency, traceability, and reporting. Curriculum included hands-on labs and modules for both technical and non-technical audiences.
Phishing Simulation & Trainings
Period: 2024
Market: Western Balkans
Implementation of a commercial-grade phishing simulation system to assess employee awareness across public institutions. Sigmoid conducted simulation campaigns and coordinated with the client's cybersecurity teams to evaluate response behavior and implement corrective awareness measures.
Cyber Safe Certification Scheme
Period: 2022 & 2024
Market: Western Balkans
Development and implementation of a cybersecurity self-assessment and certification framework, modeled after the UK's Cyber Essentials program. Organizations performing above the defined threshold receive a Cyber Safe badge — recognizing their adherence to cybersecurity baseline standards.
Cyber Security Workshop
Period: 2022
Market: Western Balkans
Organization of a two-day cybersecurity awareness workshop for a regional regulatory body. Topics included EDRs, XDRs, phishing prevention, and threat actor behavior. Delivered by Sigmoid experts with live demonstrations and simulated attack analysis.
Incident Response Services
Period: 2024
Market: Western Balkans
Delivery of Incident Response simulations and support services for public and critical infrastructure entities, covering defense, financial, and industrial sectors. Sigmoid's team performed live-attack scenarios, response analysis, and reporting to improve organizational readiness and resilience.
Implementation of Threat Intelligence Platform and Support
Period: 2024
Market: Western Balkans
Implementation of a commercial Threat Intelligence platform for a major pharmaceutical organization. Included client onboarding, analyst training, and integration with the client's existing SIEM and cybersecurity infrastructure for unified threat visibility.
Implementation of ERP System
Period: 2024–2025
Market: Western Balkans
Deployment of a public-sector ERP solution covering over ten functional modules, including HR, procurement, finance, and reporting. Sigmoid provided implementation, training, and long-term support, ensuring compliance with government standards and interoperability with existing systems.
Development of Institutional Website (Municipality)
Period: 2022
Market: Western Balkans
Design and development of an institutional website for one of the region's largest municipalities. Scope included UX/UI design, market research, custom development, and post-launch support — ensuring accessibility and transparency for citizens.
Development of Institutional Website (Higher Education)
Period: 2022
Market: Western Balkans
Creation of a modern academic web platform with an integrated Alumni Networking Application. Project included custom design, content architecture, accessibility compliance, and integration with external academic systems.
Development of Institutional Website (Municipality) – Donor Funded
Period: 2023
Market: Western Balkans
Development of a donor-compliant municipal website following international design and security guidelines. Included custom research, multilingual design, accessibility compliance, and post-launch support.
Redesign of Accreditation Information System
Period: 2024
Market: Western Balkans
Complete modernization of the Accreditation Information System, including a new public portal, document management integration, and deployment of an open-source communication platform (Mattermost) for collaboration among stakeholders.
Implementation of System for Digitization of Audits
Period: 2022
Market: Western Balkans
Development of a custom application for digitizing audit processes. Solution included workflow automation, analytics dashboards, and integration with Active Directory infrastructure, ensuring secure access control and compliance.
Implementation of System for Energy Efficiency Monitoring
Period: 2024
Market: Western Balkans
Creation of a multi-tenant web platform for monitoring energy consumption across public institutions. The system aggregates data on electricity, gas, and fuel usage and performs cross-facility analytics to identify inefficiencies and optimize costs.
Development of BI Portal for Foreign Investors
Period: 2024
Market: Western Balkans
Development of a Business Intelligence portal presenting data for potential foreign investors. Includes interactive dashboards, automated data extraction with Python scripts, and visual analytics for economic, geographic, and infrastructure indicators. Sigmoid provides ongoing maintenance and data validation.
Development of Machine Learning Models (Banking)
Period: 2019
Market: Western Balkans
Design of Machine Learning models for predicting customer churn and lifetime value. Predictions were integrated into a custom CRM application used by the bank's call center to prioritize retention campaigns.
Lead Generation via Machine Learning Models (Banking)
Period: 2014
Market: Western Balkans
Development of a lead-generation system using data fusion across public contract announcements, solvency databases, and risk indicators. The system produced qualified business leads for commercial banking, improving client targeting and acquisition efficiency.